Introduction Edtchain Inc. (“Edtchain”, “we”, “us,” or “our”) is committed to protecting your privacy and personal data. As a financial technology company focused on quantitative trading, we recognize the importance of confidentiality, security, and regulatory compliance in handling your information.
Information We Collect Personal Information: Names, contact information, identification documents, nationality/residency status, and other KYC-related data. • Financial Information: Payment details, transaction history, wallet addresses, and service usage records related to trading or subscriptions. • Communication Records: Customer support chats, email correspondence, and other user interactions that may be stored for service and compliance purposes. • Technical Data: IP addresses, browser type, device identifiers, and usage logs collected during platform access.
How We Use Your Information Service Delivery: We use your information to verify identity, manage your account, execute trades, and ensure secure access to our platform. • Marketing Efforts: We may contact you about updates, promotions, or market insights. You may opt out of marketing communications at any time. • Regulatory Compliance: Your data may be processed for AML (anti-money laundering), legal reporting, or other compliance requirements.
Sharing of Information Third-Party Service Providers: We may share your data with trusted vendors such as cloud services, analytics platforms, or identity verification providers under strict data protection agreements. • Legal Obligations: We may disclose your data if required by law or in response to valid requests from regulatory or law enforcement authorities.
Data Security We employ robust security measures including encryption, cold wallet storage, secure servers, firewalls, access controls, and regular system audits to protect your data from unauthorized access or breaches.
Your Rights You have the right to access, correct, delete, or restrict the use of your personal data. You may also object to certain processing or request a copy of your data. To exercise these rights, please contact us using the information below.
Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we become aware of any such data collection, we will delete the information promptly.
Policy Updates We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or email notifications. Continued use of our services after changes constitutes your acceptance of the revised policy.
Contact Information Provide details for the privacy office or designated contact for privacy concerns and inquiries.